IMDA

organization

Last mentioned: Mar 17, 2026

Timeline

  1. Initial Reports

    Users begin reporting intermittent mobile data connectivity issues across Singapore.

  2. Peak Disruption

    Widespread failure of digital payment systems and ride-hailing apps confirmed.

  3. Singtel Acknowledgment

    Singtel issues official statement confirming technical issues and working on a fix.

  4. Service Restoration

    Mobile services begin to stabilize; payment terminals gradually come back online.

  5. Full Recovery

    Singtel announces all mobile services are fully restored after eight hours of downtime.

Stories mentioning IMDA 2

markets Bearish

Singtel Restores Mobile Services After Eight-Hour Outage Hits Payments

Singtel has fully restored mobile services following an eight-hour disruption that severely impacted digital payments and ride-hailing services across Singapore. The outage highlights critical vulnerabilities in the nation's digital infrastructure and faces potential regulatory scrutiny from the IMDA.

2 sources