Last mentioned: Mar 10, 2026
Performance Results
Dr. Stephen Smith reports a 50% reduction in wait times and stay durations for virtual patients.
Performance Review
Dr. Stephen Smith reports 50% reduction in wait times and positive patient outcomes.
Program Launch
Sault Area Hospital officially launches the virtual ER waiting room project.
Project Launch
Sault Area Hospital officially launches the virtual ER waiting room pilot.
Ontario ER Crisis Data
Montreal Economic Institute reports 6 million ER visits with a 4.92% 'left without treatment' rate.
Ontario ER Crisis Data
Montreal Economic Institute reports 4.92% of ER patients left without treatment in 2024.
Sault Area Hospital in Ontario has successfully implemented a virtual waiting room system that leverages digital queuing to manage emergency department flow. The initiative has halved wait times for low-acuity patients and significantly reduced the rate of patients leaving without receiving treatment.
Sault Area Hospital in Ontario has implemented a Disney-inspired virtual waiting room to combat ER overcrowding and long wait times. Early results indicate a 50% reduction in both physician wait times and total ER stay duration for non-urgent patients.