Omnichannel Optimization

Technology

Last mentioned: Feb 26, 2026

Stories mentioning Omnichannel Optimization 2

market-trends Bullish

Meta Platforms Dominate Indian Retail Discovery as Social Influence Hits 77%

A joint report by Meta and the Retailers Association of India reveals that 77% of retail purchase decisions in India are now influenced by social media, with Meta platforms capturing 96% of that discovery. The shift toward 'phygital' shopping is being driven by short-form video, creators, and conversational commerce via WhatsApp.

2 sources
market-trends Bullish

Meta Platforms Drive 77% of Indian Retail Discovery via Video and WhatsApp

A new report from Meta and the Retailers Association of India reveals that social media now influences 77% of retail purchase decisions in India, with Meta platforms accounting for 96% of social discovery. The shift toward 'phygital' shopping is being powered by short-form video and conversational commerce via WhatsApp, significantly boosting return on ad spend for retailers.

2 sources