Virtual Waiting Room

Product

Last mentioned: Mar 10, 2026

Timeline

Mar 9, 2026
Performance Review

Dr. Stephen Smith reports 50% reduction in wait times and positive patient outcomes.
Aug 1, 2025
Project Launch

Sault Area Hospital officially launches the virtual ER waiting room pilot.
Dec 31, 2024
Ontario ER Crisis Data

Montreal Economic Institute reports 4.92% of ER patients left without treatment in 2024.

Stories mentioning Virtual Waiting Room 1

Sault Area Hospital Cuts ER Wait Times 50% via Disney-Inspired Virtual Queue

Sault Area Hospital in Ontario has successfully implemented a virtual waiting room system that leverages digital queuing to manage emergency department flow. The initiative has halved wait times for low-acuity patients and significantly reduced the rate of patients leaving without receiving treatment.

Mar 10, 2026 2 sources