Virtual Waiting Room

Technology

Last mentioned: Mar 10, 2026

Timeline

Mar 9, 2026
Performance Results

Dr. Stephen Smith reports a 50% reduction in wait times and stay durations for virtual patients.
Aug 1, 2025
Program Launch

Sault Area Hospital officially launches the virtual ER waiting room project.
Dec 31, 2024
Ontario ER Crisis Data

Montreal Economic Institute reports 6 million ER visits with a 4.92% 'left without treatment' rate.

Stories mentioning Virtual Waiting Room 1

Sault Area Hospital’s Virtual ER Queue Cuts Patient Wait Times by 50%

Sault Area Hospital in Ontario has implemented a Disney-inspired virtual waiting room to combat ER overcrowding and long wait times. Early results indicate a 50% reduction in both physician wait times and total ER stay duration for non-urgent patients.

Mar 10, 2026 2 sources