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Security · on the rundown Tuesday, October 20, 2026

Google blames power event for London cloud outage that hit UK banks

Covered by 6 outlets over 5 hours. First reported by neowin.net at 10:26 UTC on October 20, 2026.

6 outlets

What happened?

  1. Google attributed the failure to a "power event" at its London cloud operations affecting its "europe-west2-b zone", according to the reports
  2. Customers at Lloyds, HSBC, Revolut and Lloyds-owned Halifax were affected, with card payments, cash withdrawals and transfers among the services reported unavailable
  3. It was confirmed by the Financial Conduct Authority that the regulator was in contact with Google and seeking further details about the outage.
  4. Revolut reported that a "service disruption" had taken its app offline, affecting cryptocurrency services, ATM withdrawals, transfers, card payments, sign-in and sign-up, while adding that customers' money and data remained safe.

A machine summary written from the reports listed below; read them for the full account. How summaries are made and what is checked.

Who reported it, and when?

6 distinct reports run by 6 outlets, earliest first (UTC); a syndicated report lists every site that ran it
TimeReportRun by
Oct 20 10:26Google cloud outage takes down banks
  • neowin.net
Oct 20 11:58Google Cloud outages hit British banks, logistics businesses - upi
  • upi
Oct 20 13:50Google Cloud failure knocks out UK banking and court networks - Tech Digest
  • Tech Digest
Oct 20 14:34Google Says Services Are Recovering After U.K. Cloud Outage Hits Businesses - WSJ
  • WSJ
Oct 20 15:00Google cloud failure hits millions as UK courts and banks knocked offline
  • The Frontier Post
Oct 20 15:52Google Cloud outage a wake-up call for businesses, says university expert - Intelligent CISO
  • Intelligent CISO

Who was named?

More news naming Google

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  7. Oct 15 · PropTech Reuters: “Nvidia, Apple each gave $25 million for Trump's ballroom, Washington Post reports” 3

Sources: the outlets' reports linked on this page; counts and times from GetYourBrief's record of those reports (methodology).