Security · on the rundown Tuesday, October 20, 2026
Google blames power event for London cloud outage that hit UK banks
Covered by 6 outlets over 5 hours. First reported by neowin.net at 10:26 UTC on October 20, 2026.
- outlets6
- distinct reports6
- first to latest report5 h
- names in it6
What happened?
- Google attributed the failure to a "power event" at its London cloud operations affecting its "europe-west2-b zone", according to the reports
- Customers at Lloyds, HSBC, Revolut and Lloyds-owned Halifax were affected, with card payments, cash withdrawals and transfers among the services reported unavailable
- It was confirmed by the Financial Conduct Authority that the regulator was in contact with Google and seeking further details about the outage.
- Revolut reported that a "service disruption" had taken its app offline, affecting cryptocurrency services, ATM withdrawals, transfers, card payments, sign-in and sign-up, while adding that customers' money and data remained safe.
A machine summary written from the reports listed below; read them for the full account. How summaries are made and what is checked.
Who reported it, and when?
| Time | Report | Run by |
|---|---|---|
| Oct 20 10:26 | Google cloud outage takes down banks |
|
| Oct 20 11:58 | Google Cloud outages hit British banks, logistics businesses - upi |
|
| Oct 20 13:50 | Google Cloud failure knocks out UK banking and court networks - Tech Digest |
|
| Oct 20 14:34 | Google Says Services Are Recovering After U.K. Cloud Outage Hits Businesses - WSJ |
|
| Oct 20 15:00 | Google cloud failure hits millions as UK courts and banks knocked offline |
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| Oct 20 15:52 | Google Cloud outage a wake-up call for businesses, says university expert - Intelligent CISO |
|
Who was named?
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Sources: the outlets' reports linked on this page; counts and times from GetYourBrief's record of those reports (methodology).