Crypto group logs 10,092 UK bank complaints over blocked transfers

What happened?

1. Between May and August 2026, Stand With Crypto reported that its online tool had received 10,092 complaints from 9,803 people regarding transfers to crypto exchanges being blocked or restricted.
2. According to the group, every one of the 650 UK parliamentary constituencies had lodged complaints, which related to transfers made to platforms holding registration with the Financial Conduct Authority.
3. Lloyds Banking Group received 2,297 complaints, more than 22% of the total, according to the report, which says the group has no published policy restricting crypto transfers.
4. Barclays received 1,569 complaints and NatWest Group 1,278, while HSBC UK received more than 1,000, the report says; Virgin Money received 103 and the Co-operative Bank 76.
5. The report states that Barclays limits crypto transfers to £2,500 for each transaction and to £10,000 per 30-day period; NatWest to £1,000 a day and to £5,000 per 30-day period; and Santander UK to £1,000 for each transaction and to £3,000 per 30-day period.

According to Stand With Crypto, 9,803 individuals lodged 10,092 complaints between May and August 2026 concerning transfers that were blocked or restricted to crypto exchanges registered with the FCA, with submissions coming from all 650 of the UK's parliamentary constituencies. According to the report, transfer caps denominated in pounds are published by Barclays, NatWest and Santander UK, whereas crypto transfers are blocked completely by Starling, TSB, Chase UK, Metro Bank, the Co-operative Bank and Virgin Money.

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